Charles Major and Wes Havard

Charles MajorCharles Major is the Manager of Operational Excellence at Luminant.  Charles has responsibilities for Human Performance and Operational Excellence for the Luminant Fossil generation fleet. Prior to his generation career, Charles served with the Department of Commerce, worked as a performance improvement consultant, and began his career in the paper industry. While partnering with leaders and work teams, Charles learned best practices from dozens of companies in Culture Change, Human Performance, front-line engagement, and process improvement. Charles holds a Master’s Degree of Organizational Dynamics.

He currently serves as President of HPRCT.

Wes HavardWes Havard is the Senior Consultant for Operational Excellence at Luminant.  Wes was born in Yokosuka, Japan, but calls Texas home. He has a Bachelor of Science in Business Management and is now completing work on his Ph.D. in Industrial and Organizational Psychology with an emphasis in event learning. He is the Manager of Operational Excellence and Human Performance Improvement for Luminant’s Northern fleet in Texas.


HPRCT 2016 Intro to HPI Part 1